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Automated. AI automation company in Calicut, Kerala
AI automation from Phace Two takes routine work off your team: AI agents that read documents and emails, sort enquiries, draft replies and update your systems, with a person approving anything a customer will see. We build from Calicut, Kerala, for businesses across India and the GCC, in English and Malayalam, with Arabic for Gulf teams, and every run is logged in plain English.
AI agents and workflows that do the routine work, with a person approving.
Your team copies the same enquiry into three apps, retypes data from PDFs and invoices, sends the same WhatsApp update again and again, and still lets a follow-up slip. Most of that work follows a pattern, and patterns are what automation is for.
We build workflow automation first, with AI where it pays. Rules move data between your ads, forms, sheets, CRM and accounts. AI agents do the parts that need reading or writing: pulling fields from invoices and purchase orders, sorting email and WhatsApp messages by intent, drafting replies and summaries, and answering questions from your own data. Each workflow starts as a pilot on real work, with every run logged.
A person stays in charge. Anything AI writes for a customer waits in an approval screen until someone on your team sends it, and AI never makes a customer-facing decision, such as a refund or a rejection, on its own. An AI that talks to customers, on WhatsApp or by phone, says up front that it is an AI and hands the conversation to a person whenever it's asked or unsure.
What we hold ourselves to
Service targets and planning benchmarks, not claims about any client’s results.
- logged in plain English, with retries and alerts
- Every run
- proved on real work before the next one starts
- 1 workflow
- approves anything AI writes for a customer before it goes out
- A person
Tools we run it on
- n8n
- Make
- Zapier
- OpenAI API
- Anthropic Claude
- Google Gemini
- WhatsApp Business API
- Google Workspace
- Python
Which jobs can AI take off your team, with a person still in charge?
- 01
Document reading and data entry
AI reads invoices, purchase orders, forms and ID copies, fills the fields in your system and marks anything it isn't sure of for a person to check.
- 02
AI agents with approval screens
Agents that sort email and enquiries, draft replies, update records and chase overdue tasks, with every step a customer would see waiting for a person to approve.
- 03
WhatsApp chatbots that hand over
Bots on the official WhatsApp Business API that answer common questions, say they are an AI and pass the chat to a person in a shared inbox.
- 04
AI voice agents and receptionists
An AI that answers or makes a first call in English or Malayalam, says it is an AI, notes the callback and hands over to a person, consent agreed first.
- 05
Leads moved between your tools
Enquiries from ads, forms, sheets and WhatsApp moved into your CRM with their campaign attached, and AI tagging each by intent so the right person picks it up.
- 06
Run logs, retries and alerts
Every automated action logged in plain English, retried when it fails, and an alert to a named person when it can't finish, so nothing breaks quietly.
Five steps. No surprises.
Every stage has an owner, a deliverable and a sign-off, all agreed with you before it starts.
Map the work
We sit with the people who do the work and list every step, hand-off, copy-paste and report in the process.
Rule or AI
Each step gets the simplest thing that works: a rule where a rule will do, AI only where reading or writing plain language saves real time.
Pilot one workflow
One workflow goes live on real work, with every run logged and AI drafts held for approval, so you see exactly what it did.
Build out
The rest is built in short steps, each with its logs, its approvals and a plain-English note on what it does.
Review and tune
We read the logs with you, track how often people edit the AI's drafts, fix what fails and add the next workflow.
Questions, answered.
Something else on your mind? Ask us directly on WhatsApp, by email or over a call.
Whether a step needs AI sets the price. A logged workflow starts from ₹25,000, one with an AI step and approval screen from ₹50,000, a WhatsApp chatbot from ₹50,000, an assistant on your own data from ₹1.5 lakh, and an AI voice agent, one call flow, from ₹2 lakh plus a 30-day pilot. In the UAE: AED 1,500, 2,500, 4,000, 8,000 and 10,000. Prices are before GST (18%) in India and before VAT where it applies in the Gulf. Model usage, messages and call minutes are billed at cost.
Rules run on their own and every run is logged, so anyone can see what ran and why. Anything AI writes for a customer, a reply, a message or a status change, waits in an approval screen for a person. AI never makes a customer-facing decision alone, and an AI that speaks to customers says it is one and hands over to a person when asked.
Start with work that happens every day, follows a pattern and is easy to check: copying enquiries between apps, reading invoices into your accounts, sorting incoming messages, chasing overdue tasks and writing the same report. Leave judgement calls, such as pricing exceptions or complaints, with people, and let AI gather the facts for them.
Yes, for text: AI can read and draft messages in English, Malayalam and Arabic, and we test every workflow on your own messages before it goes live, because accuracy varies by language and dialect. A voice agent covers one call flow in English or Malayalam; Arabic voice is scoped and tested separately in your quote.
In India, commercial calls and messages fall under TRAI's rules, and personal data under the consent rules of the Digital Personal Data Protection Act. The UAE and Saudi Arabia each have a Personal Data Protection Law. In practice, customers should be told they're talking to an AI, consent and recording settings should be agreed before launch, and a person should be reachable on request. A legal adviser confirms the details.
You do. What we build runs in accounts in your company's name, from your WhatsApp Business account to your CRM, cloud and AI provider keys, and you get the logs and a written note on how each workflow works. If we part ways, everything keeps running without us.
Pairs well with
Let's build it with AI.
Tell us where you want to be in 12 months. A strategist replies within one working day, and after a short call the plan, the numbers and the team follow in writing within 48 hours.